We wish you a perfect trip. If not, we are always by your side

Man proposes, God disposes. If any unexpected problem happens, we will do the best to help you protect your benefit. Step by step, you can follow this process below and take note of some information that we highlight. Take your peace of mind when buying with us.

How to Make an Insurance Claim?

Review the exact name of your plan

Review the exact name of your plan

The exact name of your insurance plan can be found on your confirmation of coverage or certificate that was emailed to you. Find it to determine the correct claim form as well as procedure.

Gather information and documents

Gather information and documents

Collect all information and documents that are related to the problem you are claiming. It includes a copy of your appointed page of your passport and some other documents following the regular.

Fill the form and send documents

Fill the form and send documents

Complete the corresponding form carefully. Then assemble all required documents along with the claim form and send it to the address listed on the form. In case your procedure needs more information, the claims team will be in touch with you.

Get your benefits

Get your benefits

Get your benefits and do not forget to buy travel insurance for the next trip.

Full Detailed Guideline Full Detailed Guideline

Your Trusted Partner

Over 10 years of activity in the international travel area, we understand that you need a reliable friend accompanying you along the way being far away from home. We will do everything we can to assist you with a 24/7 help center. Everytime you need, we are always here.

Your Trusted Partner

Frequent Reasons for Insurance Claim Denials

1

Claims Are Not Filed On Time

2

Insurance Id Number Is Incorrect

3

Services Excluded From Plan Coverage

4

Improper Use Of Modifier

5

Data On Claims Is Not Consistent

Claim Assistance

Claim Status

For Claim Status please contact 866-669-9004 or 866-696-0409.

Email Email: [email protected]

Mail claim form and all necessary documents to:

  • Co-ordinated Benefit Plans LLC on Behalf of Crum and Forster SPC
  • PO Box 2069
  • Fairhope AL 36533

Claim Forms

These claim forms are used for your corresponding situations.

Baggage Claim Form

Baggage Claim Form

Download
Loca l Burial

Loca l Burial

Download
Repatriation

Repatriation

Download
Trip Delay Claim Form

Trip Delay Claim Form

Download
Trip Interruption Claim Form

Trip Interruption Claim Form

Download
Medical Expenses Reimbursement

Medical Expenses Reimbursement

Download